Because we are dedicated to honest customer opinions Epson Stylus SX400 All-in-One Printer (Electronics), we have also included Amazon's customer reviews for this item (of which 5 are displayed below). Amazon customers have given Epson Stylus SX400 All-in-One Printer an average rating of 3.0/5.
Top Amazon Review
Avoid at all costs!. This is very slow, noisy, drinks ink and the top-loading feed is often wonky. Get a Hewlett Packard instead - I wish I had my old HP printer back and in fact I am going out to buy one this afternoon so annoying is this. If no stars was an option it would get it. Avoid at all costs.
Customer Review 1
Epson SX400 all in one.. I got this printer for my Dad, his old Epson CX3200 all in one suffered a print head problem that was terminal, so got him the Epson SX400 as a replacement and as his Christmas gift.
Once the printer arrived I set it up for him without any problems.
The SX400 has a small colour LCD display, this will display photo's from flash cards inserted into the built in card reader, but the main function is to display the menu, this is fairly easy to navigate, you can change print output settings, paper type, maintenance functions ETC. You can perform basic photo editing within the printer such as red eye reduction and trimming of photos, so you can use the printer as a stand alone without a PC.
The scan/copy functions are easy to use with just the push of one button, colour or B&W, it a simple operation.
Now for the down side, this printer drinks ink, after just 3 weeks of ownership and light use my Dad has already had to replace the yellow cartridge due to an error message 'cannot recognize cartridge' NO low ink warning, i suspect the cartridge had run out of ink. I phoned Epson customer support when this error occurred only to be told that I should replace the ink cartridge, Epson refused to send a new one to replace the faulty one, they did give me a postal address to send the cartridge back to for them to test but without a guarantee of a replacement, and this is supposed to be customer service!! The magenta and cyan are also very low, on our local high street these cartridges cost a whopping £9.99 each. I know the cartridges that Epson supply are only half full, so when you first charge the print heads half the ink has already been used up, I find this ridiculous. You can get compatible cartridges for this printer at £12 a set.
This printer is noisy and slow, the advertised PPM is completely wrong, if you print a photo on highest quality then go and make yourself a cuppa, sit back and wait. Print output quality is not too bad for a 4 ink system, colours appear well defined and sharp with Epson paper, but if you use a cheap photo paper then the results will be disappointing, lacking in contrast and plain old dull.
The build quality is not that great, the cheap looking high gloss black design will show every scratch and attracts dust like steel to a magnet, it seems very flimsy, with the paper feed trays and scanner lid appearing to be very fragile and the LCD monitor is not too well fixed either, no good if you have kids around.
I have always owned Epson printers, currently an R360,R300 & Stylus 860,and other models that I have passed on, they have always been very reliable. But I am very concerned with the way that their products seem to be going downhill, and running costs getting higher, at one time of day you could get compatible cartridges for pennies but not anymore.
I paid £65 for this printer and to be honest would not want to pay anymore than that price, my Dad is happy with it, he prints cutting sheets on standard A4 paper most of the time and the printer is fine for that but start pushing this printer with A4 size photo's and that's when you will fined it's Achilles heal.
Customer Review 2
Good value. Very good photo's, good scanner and coppier. Changing the ink could be easier but overall very happy. Arrived within 4 days
Customer Review 3
Epson sx400. I brought this print to replace an existing epson printer. It is no where near as good. When people say it is noisy, it really is noisy!!! it only uses epson ink and refuses to recoginse any other brand. on my old epson you could take the top of for ease of scaning, not so with this one. all in all it is an inferior product to the DX4800 which it replaced. it does print and scan, arrived quickly and well packed. wouldn't buy it again.
Customer Review 4
The epson stylus sx 400 printer. I ordered this printer on 12th oct it arrived on the morning of 15th oct, i unpacked it and 15 minutes later i was using it. Its certainly the best printer i have had, its a little noisey when starting up, but it prints, copy's and the photo prints are excellent,all i'm waiting for is to see how long the inks last.The printer comes with a set of cartridges. I would recommend this printer.
